In this situation, resetting the router to its default settings can be the solution. If nothing has worked for you thus far, your router's firmware may be corrupt, which will cause problems. Reset the Router to its Default Settings. Click the Clear Data button now, and then wait for the process to be finished.Then choose the categories you want to delete, followed by a time range (it is best to choose All-Time and all the categories).Hover over More Tools in the menu and then select Clear Browsing Data.Open the Chrome browser and select the ellipses icon in the window's upper right corner.If no extensions are made possible in the private/incognito mode of your browser, you can choose to use it instead of clearing the browser's cache. You can follow the instructions for your particular browser, but we'll use Chrome as an example and explain how to do it. In this situation, deleting the browser's cache can be the answer to the issue. If your browser's cache is corrupt, you might be unable to make use of the router management page. To see if you can access the administration console, open a web browser and type the previously specified address into the address bar (without HTTP or HTTPS).Ĭlear the Browser's Cache as a Fourth OptionĪ cache is used by your browser, like many other programs, to speed up operations and enhance user experience.Check the default gateway's value now.Type the following command into the command prompt now, and then press the Enter key.Then select the Command Prompt from the list of results. When the Windows search box appears, click the Windows button and enter CMD.We'll go over how to locate your router's IP address on a Windows PC as an example. In this situation, opening your router's administration console via its IP address may be able to fix the issue. If your system was unable to connect to its DNS server and the address could not be resolved, you can experience the current error. Solution 3: Open the Management Console by entering the Router's IP Address Try connecting to the 5GHz band if you are currently using the 2.4 GHz spectrum to see if the router problem is fixed. Similar to this, try using a wireless connection if the wired network is giving you trouble. If your wireless connection isn't working, try connecting your router and computer using an Ethernet cable to see if you can visit. In this case, switching to a different connection mode can fix the issue. If your device's connection mode (wired or wireless), or the network, is not allowing that mode to access its settings page, you can run into the current problem. Use a different connection mode as a second option Turn on your router after that, and see if you can access.Turn on your system now, and then wait until it is fully operational.Reattach the power cable to the router after waiting at least 30 seconds.Now disconnect your router's power cable.Turn off your system first, then your router.Power cycling the router and your computer will fix the issue. This situation is relatively typical and can occur occasionally. Possible causes of the router issue include transient software or connection errors. Start the Router and System again as a First Step Additionally, try using an additional router cable or port to access. Remove Netgear Genie if you use it, and then check to see if you can access the page. Disable all ad-blocking and pop-up-blocking browser add-ons as well. Only maintain one wireless or connected link to the Netgear router. The problem was also experienced by certain customers when configuring the router for the first time.Įnsure you are using the correct username and password for the router (admin and password are the default values) before continuing with the troubleshooting step to get into the Netgear router.įurthermore, disconnect your system from any and all other corporate, wireless, wired, and VPN connections. Neither a specific OS nor a specific Netgear router model are affected by the problem. When the impacted user tries to utilize to access the router's control console, he receives the error. Additionally, the problem under discussion could also be caused by a faulty browser cache or by using an incompatible browser. The Not Working Issue page might not be accessible to you because your router's software is corrupt. Posted on | Netgear Router Help Fix Not Working Issue
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